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Check Out Charlottesville's New Performance Management Site!

Posted January 11, 2013 2:43 PM by Dylan Miyake

We are excited to announce that the City of Charlottesville, Virginia has started publishing scorecards and performance measures for nine major departments. The website, powered by ClearPoint Strategy software, is now live and available to the public.

Starting in 2008, the city began an initiative called “Plan, Perform, Perfect” or “P3” for short. Through this initiative, City leadership wanted to put in a place a system of performance measurement and management that enables the Charlottesville to do the following:

  • Focus on results rather than activities;
  • Align results to the City Council’s Strategic Vision and Initiatives;
  • Serve as a management tool for the City Manager and Department Heads on which to evaluate progress of various programs and services;
  • Report to City Council and the public on what the City is doing and how well we are doing it;
  • Create a more comprehensive budget process, with decisions based on data, research and evidence;
  • Include greater participation from City staff and the public;
  • Promote collaboration and coordination among partners (i.e. departments, agencies, etc.); and,
  • Improve transparency in all areas of the organization.

The P3 Core Team, in conjunction with nearly 250 City staff, elected officials and volunteers used the following sketch to guide their work. 

Several City departments, including Fire, Parks and Recreation, and Public Works, now share individual scorecards online. Each scorecard provides the public with a “snapshot” of how the City performs in each department or area to encourage a connected community with a citizen-focused government. The City plans to add more departments to the website in the near future too.

Coverage from the local TV station:


Click the link below to see the live site:


About ClearPoint Strategy Software

ClearPoint Strategy is a web-based balanced scorecard, dashboard, and performance management software solution. With an easy to use interface, users can easily manage strategic plans, measures, projects, and dashboards- tools that your leadership team will soon rely on to make more accurate decisions. ClearPoint is secure, cost effective, and offers a reliable US-based support team. Visit www.ClearPointStrategy.com for more information and a free trial today.