Blog Archives

Goals Gone Wild!

Posted February 17, 2009 2:42 PM by Ted Jackson

This is the title of a new working paper at Harvard Business School. The paper, found here, is the result of some great research being conducted by Lisa D. Ordóñez, Maurice E. Schweitzer, Adam D. Galinsky, and Max H. Bazerman, all professors at various business schools. The premise is that goal setting may cause more damage than benefits. This may be cause for concern if you have been creating personal scorecards or otherwise been working to link your employee performance to the Balanced Scorecard.

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Data, Data, Everywhere

Posted February 2, 2009 10:56 AM by Dylan Miyake

Many of the organizations we work with are literally awash with data but totally bereft of insight. They track everything, from website hits to donation rates to recidivism. But they have no way of knowing whether or not they're making progress against their mission.

Filed Under Balanced Scorecard
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