With Cinco de Mayo just a few days away, I couldn’t help but think of the terrific Dos Equis television commercials with “The Most Interesting Man in the World” (MIMW) and his tag line: “Stay Thirsty My Friends!”

I think that line embodies a great attitude or value for an organization to adopt with respect to its performance management system—“stay thirsty,” or said another way, “never be satisfied.”  When measuring and managing your organization’s performance, you should never be satisfied because when you are satisfied and rest on your laurels, that is when your performance begins to suffer and others start to outperform you.