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2011 Strategy Management Survey Highlights

Posted April 28, 2011 5:27 PM by Mark Cutler

In March 2011, Ascendant completed our first ever strategy management survey, the purpose of which was to learn about the management practices of mission-driven organizations. We asked respondents questions such as how well they thought their organizations were performing, what tools they are using to help manage their performance, and what their greatest challenges are.

We solicited survey respondents via press releases, web postings, and emails to our clients and 2011 Mission-Driven Performance Summit attendees. We received 85 responses from a broad mix of sectors including education, government, non-profits, and commercial industry. Most respondents were American based and have been in existence for over 20 years.

One of the most interesting findings of the survey indicated that 57% of survey participants said their organization is performing above the level of their peer organizations, while only 8% admitted to being below peer group performance. In addition, as the figure below illustrates, organizations that report their results are either "exceptional" or "exceed" their peers use management tools an average of 24% more frequently than those organizations that report "average" or "poor" results.

On the other hand, while most organizations say they are currently implementing a strategy management process, they still have a ways to go. Most have a strategy map or similar tool, conduct leadership strategy discussions more than once per year, and have strategy documentation either fully in place or implementation underway.

The most popular management tools currently in use include: strategic planning, mission and vision statements, benchmarking, and the Balanced Scorecard. Meanwhile, Lean Six Sigma, total quality management and supply chain management were the least popular tools, with nearly 70% saying they had no plans to use these tools.

One key finding from the survey was that exceptionally performing organizations have a higher involvement by board members and c-suite executives in the strategy process, while those who said they are performing below peer group level performance had mid-level managers most involved in the process.

It was no surprise to find that the greatest strategic challenge to mission-driven organizations is funding. This was reinforced by our finding that the biggest barrier to strategy execution is budget constraints. Other top barriers to strategy execution included time, organizational culture, and management sponsorship.

While none of these findings are groundbreaking, they should provide leaders of mission-driven organizations some comfort that they are all facing similar challenges. They also suggest that chances to get together and share ideas with peers, such as at the Mission-Driven Performance Summit, may present opportunities to help organizations improve their performance.

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