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Measuring Uptime – Balanced Scorecard

Posted April 6, 2012 1:34 PM by Ted Jackson

At Ascendant, of course we use a Balanced Scorecard, and we have from day 1. We also hold quarterly strategy review meetings and we update our strategy map and measures each year in an annual review. Our strategy has not changed dramatically each year, but we do tend to tweak our measures on an annual basis. One thing that we have been working on is how to measure our software line of business, ClearPoint Strategy.

Filed Under Balanced Scorecard
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