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Why I Hate Averages

Posted July 14, 2011 11:38 AM by Dylan Miyake

Laura Downing, one of our founding partners, knows that I have a serious thing against averages. Every time someone says "the average went up", or the "average went down" she looks over to see my face contort in horror. So what's the big deal with averages?

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What if a BSC Measure Formula is Changed?

Posted July 14, 2011 9:49 AM by Dylan Miyake

We were recently working with a client on their Balanced Scorecard report and noticed something very interesting. While they had 6 years of data recorded, they only wanted to show the last two. Being a little bit of a performance geek, I had to ask why they were hiding those other 4 years, especially as the trend represented by the previous two years did not match the longer trend.

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