At Ascendant, when we work with the executives and managers of mission-driven organizations to help them develop and implement their Balanced Scorecards (BSC), we are often asked the question: "How do we get staff engaged?"

While sometimes this question comes up when developing the strategy map, measures, and initiatives, it also arises once these pieces of the BSC are complete and leaders want to know what's next.

• Who owns your organization’s strategy? (November 15, 2010)
• Balancing Acts & Success within your Family (August 27, 2010)
• Does Incentive Compensation Work? (October 14, 2008)